Complaints, Reporting & Content Removal

How to report

Anyone — a user or not — can report content, a companion, an account, an advertisement or an affiliate by emailing lgtopseller@yahoo.com or using the support form on the site. Include the link or a description and, if you have it, the time. Reports about minors, non-consent, trafficking or a person at risk should say URGENT in the subject.

What happens

• Every report opens a ticket, visible to staff in the admin console and emailed to the operator, with a push notification for urgent ones.
• Reports of prohibited content are reviewed within 24 hours; the content is removed on sight if it breaks the Prohibited Content Policy, and the account that generated it is suspended. Where the law requires, the matter is reported to the authorities.
• Other reports are answered within 5 business days.
• The reporter is told the outcome by email unless they asked not to be, or the matter is with law enforcement.

Claiming a likeness

Companions are generated from text and are not based on any real person. If you believe a companion resembles you and you want it removed, tell us and we will remove it; we do not require proof of identity beyond what is needed to prevent abuse of the process, and we act within 5 business days.

Appeals

An account holder whose content was removed or account suspended may reply to the notice within 14 days with their reasons. A different member of staff reviews the appeal and answers within 10 business days. Decisions concerning minors, non-consent or trafficking are not appealable.